Notification of BrokerBay Issue - PropTX Only

Update timeline

1. investigating Feb 14, 2025, 03:03 PM UTC

   Dear BrokerBay User, The BrokerBay platform is currently experiencing an issue with the automated listing pull from PropTX. This impacts the experience of our users from Ontario, Canada that are members of the PropTX network only. We are investigating and will follow up with more details as they become available. Please reach out to us at [email protected] with any questions. Thank you for your patience, The BrokerBay Team

2. identified Feb 14, 2025, 04:21 PM UTC

   Dear BrokerBay User, The BrokerBay platform is currently experiencing an issue with the automated listing pull from PropTX MLS in Ontario, Canada. Our team has isolated the cause and is now working to identify a solution to resolve it as quickly as possible. We will provide an update on any changes and when the issue is resolved. Please reach out to us at [email protected] with any questions. Thank you for your patience, The BrokerBay Team

3. monitoring Feb 14, 2025, 09:27 PM UTC

   Dear BrokerBay User, We would like to provide you with an update regarding the earlier issue affecting the BrokerBay Platform's PropTX Listing Connection. We have identified the root cause and implemented a priority adjustment to resolve the issue. All PropTX listings updated before 3:30pm EST are now in BrokerBay, with the remainder being imported shortly. We will now closely monitor the situation to ensure no further adjustments are needed. Please reach out to us at [email protected] with any questions. Thank You, The BrokerBay Team

4. resolved Feb 14, 2025, 09:54 PM UTC

   Dear BrokerBay User, The earlier issue with the BrokerBay Platform has been resolved. We apologize for any inconvenience this has caused you or your members. Please reach out to us at [email protected] with any questions. Thank you, The BrokerBay Team