Supra Systems incident
Notification of BrokerBay Issue - Showing Configurations Page
Supra Systems experienced a major incident on June 5, 2025 affecting Website, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 05, 2025, 11:54 PM UTC
Dear BrokerBay User, We are aware of a newly-reported issue that may adversely affect user experience with the BrokerBay Platform. We are investigating the missing Manage Listing Contacts section on the Showing Configuration page and will follow up with more details as they become available. Please reach out to us at [email protected] with any questions. Thank you for your patience, The BrokerBay Team
- monitoring Jun 05, 2025, 11:56 PM UTC
Dear BrokerBay User, We would like to provide you with an update regarding the earlier issue affecting the BrokerBay Platform's Missing Manage Listing Contacts section on the Showing Configurations Page. We have identified the root cause and implemented a priority adjustment to resolve the issue. We will now closely monitor the situation to ensure no further adjustments are needed. Please reach out to us at [email protected] with any questions. Thank You, The BrokerBay Team
- resolved Jun 06, 2025, 12:03 AM UTC
Dear BrokerBay User, The earlier issue with the missing Manage Listing Contacts section of the Showing Configurations page on the BrokerBay Platform has been resolved. We apologize for any inconvenience this has caused you or your members. Please reach out to us at [email protected] with any questions. Thank you, The BrokerBay Team