Supra Systems incident

Notification of Google Service Outage Impact on BrokerBay - Web & Mobile

Critical Resolved View vendor source →

Supra Systems experienced a critical incident on June 12, 2025 affecting Website and Listing Feed - PropTX and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 07:52 PM UTC
Resolved
Jun 12, 2025, 09:53 PM UTC
Duration
2h
Detected by Pingoru
Jun 12, 2025, 07:52 PM UTC

Affected components

WebsiteListing Feed - PropTXMobile AppListing Feed - ITSOChat System

Update timeline

  1. investigating Jun 12, 2025, 07:52 PM UTC

    Dear BrokerBay User, BrokerBay is currently being affected by the global Google Services outage. This may affect user experience with the BrokerBay Platform & Mobile App. We are actively monitoring the situation and will follow up with more details as they become available. Please reach out to us at [email protected] with any questions. The BrokerBay Team

  2. investigating Jun 12, 2025, 08:28 PM UTC

    Dear BrokerBay User, BrokerBay is currently being affected by the global Google Services outage. This has adversely affected user experience with the BrokerBay Platform & Mobile App. We are actively monitoring the situation and will follow up with more details as they become available from Google. Please reach out to us at [email protected] with any questions. The BrokerBay Team

  3. investigating Jun 12, 2025, 09:33 PM UTC

    Dear BrokerBay User, BrokerBay is currently being affected by the global Google Services outage. This has adversely affected user experience with the BrokerBay Platform & Mobile App. We've received notice that Google Services has begun to recover - which is bringing back normal functionality to the BrokerBay Platform - but some services are still seeing residual impact. This is expected to clear in the next hour. We are actively monitoring the situation and will follow up when the situation has closed. Please reach out to us at [email protected] with any questions. The BrokerBay Team

  4. resolved Jun 12, 2025, 09:53 PM UTC

    Dear BrokerBay User, BrokerBay has fully recovered from the global Google Services outage of earlier today. This includes sending of email and sms notifications for appointments actioned during the Google Services outage period. It also includes restoration of visibility of listings within BrokerBay itself. Please reach out to us at [email protected] with any questions. Thank you, The BrokerBay Team