SuperOffice experienced a minor incident on August 25, 2025 affecting Login services and Sales & Marketing Client and 1 more component, lasting 23h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Login servicesSales & Marketing ClientService ClientAPI and Apps
Update timeline
- identified Aug 25, 2025, 08:29 AM UTC
We’ve identified a bottleneck in a network component within the datacenter that is causing periodic performance issues. A fix is scheduled for 22:00 tonight, which may result in up to 15 minutes of downtime. We apologize for the inconvenience and appreciate you're understanding as we work to improve system performance.
- monitoring Aug 25, 2025, 08:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 26, 2025, 07:38 AM UTC
This incident has been resolved.