SuperOffice experienced a critical incident on March 22, 2026 affecting Sales & Marketing Client and Service Client and 1 more component, lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Sales & Marketing ClientService ClientWebToolsAPI and Apps
Update timeline
- investigating Mar 22, 2026, 01:19 PM UTC
We are currently investigating Network disruption that is causing intermittent availability issues with the SuperOffice CRM Cloud
- investigating Mar 22, 2026, 02:00 PM UTC
We are currently experiencing an issue caused by a problem in our datacenter environment. Our infrastructure partner is already engaged and working on the resolution. We will provide updates as soon as more information is available.
- identified Mar 22, 2026, 03:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 22, 2026, 03:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 22, 2026, 03:49 PM UTC
This incident has been resolved.