SuperOffice incident

Disruptions in SuperOffice Service client

Critical Resolved View vendor source →

SuperOffice experienced a critical incident on February 19, 2022 affecting Service Client, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2022, 09:16 AM UTC
Resolved
Feb 19, 2022, 09:57 AM UTC
Duration
40m
Detected by Pingoru
Feb 19, 2022, 09:16 AM UTC

Affected components

Service Client

Update timeline

  1. investigating Feb 19, 2022, 09:16 AM UTC

    We are currently investigating disruption that is causing availability issues with the Service client of SuperOffice CRM Cloud

  2. identified Feb 19, 2022, 09:28 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 19, 2022, 09:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 19, 2022, 09:57 AM UTC

    This incident has been resolved.