SuperOffice incident

Problem with login

Critical Resolved View vendor source →

SuperOffice experienced a critical incident on February 14, 2025 affecting Login services, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2025, 07:13 AM UTC
Resolved
Feb 14, 2025, 08:14 AM UTC
Duration
1h
Detected by Pingoru
Feb 14, 2025, 07:13 AM UTC

Affected components

Login services

Update timeline

  1. investigating Feb 14, 2025, 07:13 AM UTC

    Currently, we are in the process of investigating login issues. Should you encounter this problem, we kindly ask you to reach out to our support team for assistance.

  2. monitoring Feb 14, 2025, 07:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 14, 2025, 08:14 AM UTC

    The incident has been resolved. We will continue monitoring the solution and provide a postmortem at a later stage.