Superloop incident

5 Lincoln Sq S, Carlton, Victoria 3053 - Partial Outage

Notice Resolved

Superloop experienced a notice incident on May 1, 2026 affecting Australia & New Zealand (VIC Managed Wi-Fi), lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 07:30 AM UTC
Resolved
May 02, 2026, 12:53 PM UTC
Duration
1d 5h
Detected by Pingoru
May 01, 2026, 07:30 AM UTC

Affected components

Australia & New Zealand (VIC Managed Wi-Fi)

Update timeline

  1. investigating May 01, 2026, 07:30 AM UTC

    Network Operations is currently investigating a Degraded Performance at 5 Lincoln Sq S, Carlton, Victoria 3053

  2. identified May 01, 2026, 02:00 PM UTC

    A technician visit has been scheduled.

  3. identified May 02, 2026, 12:30 AM UTC

    A technician has arrived onsite.

  4. monitoring May 02, 2026, 02:22 AM UTC

    We implemented a fix and are currently monitoring the result.

  5. resolved May 02, 2026, 12:53 PM UTC

    This incident has been resolved.