Superloop incident

15 Thompsons Rd, Pokolbin NSW 2320 - Partial Outage

Notice Resolved
Started
May 01, 2026, 06:06 AM UTC
Resolved
May 01, 2026, 06:57 AM UTC
Duration
51m
Detected by Pingoru
May 01, 2026, 06:06 AM UTC

Affected components

Fibre-to-the-Premises (NSW FTTP)

Update timeline

  1. investigating May 01, 2026, 06:06 AM UTC

    Network Operations is currently investigating a sitewide service interruption at 15 Thompsons Rd, Pokolbin NSW 2320.

  2. monitoring May 01, 2026, 06:40 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 01, 2026, 06:57 AM UTC

    This incident has been resolved.

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