Superloop incident

Queens Rd, Pacific Harbour, Fiji - Degraded Performance

Minor Resolved

Superloop experienced a minor incident on April 17, 2026 affecting Superloop SC and Pacific Island Region (Fiji Managed Wi-Fi), lasting 11d 19h. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 03:23 AM UTC
Resolved
Apr 28, 2026, 10:43 PM UTC
Duration
11d 19h
Detected by Pingoru
Apr 17, 2026, 03:23 AM UTC

Affected components

Superloop SCPacific Island Region (Fiji Managed Wi-Fi)

Update timeline

  1. investigating Apr 17, 2026, 03:23 AM UTC

    Network Operations is currently investigating a Degraded Performance at Queens Rd, Pacific Harbour, Fiji

  2. identified Apr 17, 2026, 03:41 AM UTC

    We are continuing to work on a fix for this incident.