Superloop incident

170 Kessels Rd, Nathan QLD 4111 - Partial Outage

Notice Resolved

Superloop experienced a notice incident on May 1, 2026 affecting Australia & New Zealand (QLD Managed Wi-Fi), lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 01:20 AM UTC
Resolved
May 01, 2026, 02:31 AM UTC
Duration
1h 10m
Detected by Pingoru
May 01, 2026, 01:20 AM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating May 01, 2026, 01:20 AM UTC

    Network Operations is currently investigating a Degraded Performance at 170 Kessels Rd, Nathan QLD 4111

  2. monitoring May 01, 2026, 01:40 AM UTC

    Power has been tripped to the networking equipment, we are working with staff on site to restore electricity.

  3. resolved May 01, 2026, 02:31 AM UTC

    This incident has been resolved.