Superloop incident

7 Studley Park Road, Kew, Melbourne, VIC 3101 - Site Outage

Major Resolved View vendor source →

Superloop experienced a major incident on August 4, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 10:34 PM UTC
Resolved
Aug 04, 2026, 10:34 PM UTC
Duration
—
Detected by Pingoru
Aug 04, 2026, 10:34 PM UTC

Update timeline

  1. resolved Aug 04, 2026, 10:34 PM UTC

    Type: Incident Duration: 10 hours and 37 minutes Affected Components: VIC Managed Wi-Fi Aug 4, 23:38:37 GMT+0 - Identified - Our Network Operations Team has identified an outage with NBN affecting the service. No ETR has been provided. We will update soon once it's available. Aug 4, 22:34:34 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 7 Studley Park Road, Kew, Melbourne, VIC 3101 Aug 5, 06:51:10 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 5, 09:11:38 GMT+0 - Resolved - This incident has been resolved.