Superloop incident

Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on August 2, 2026 affecting Australia & New Zealand (NSW Managed Wi-Fi), lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2026, 08:50 AM UTC
Resolved
Aug 03, 2026, 09:52 AM UTC
Duration
1d 1h
Detected by Pingoru
Aug 02, 2026, 08:50 AM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)

Update timeline

  1. investigating Aug 02, 2026, 08:50 AM UTC

    Network Operations is currently investigating a Degraded Performance at Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480

  2. monitoring Aug 02, 2026, 06:23 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Aug 03, 2026, 09:52 AM UTC

    This incident has been resolved.