Superloop incident

Queens Rd, Pacific Harbour, Fiji - Degraded Performance

Minor Resolved

Superloop experienced a minor incident on August 1, 2026 affecting Pacific Island Region (Fiji Managed Wi-Fi), lasting 6d 12h. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2026, 06:27 AM UTC
Resolved
Aug 07, 2026, 06:43 PM UTC
Duration
6d 12h
Detected by Pingoru
Aug 01, 2026, 06:27 AM UTC

Affected components

Pacific Island Region (Fiji Managed Wi-Fi)

Update timeline

  1. investigating Aug 01, 2026, 06:27 AM UTC

    Network Operations is currently investigating a Partial Outage at Queens Rd, Pacific Harbour, Fiji

  2. identified Aug 01, 2026, 06:29 AM UTC

    We have identified an issue with our upstream provider. Services are expected to be fully restored once the provider has resolved the issue.

  3. monitoring Aug 03, 2026, 06:39 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. identified Aug 04, 2026, 01:34 PM UTC

    We are continuing to work on a fix for this incident.