Superloop incident

411 Markham Rd, Lae Morobe Province, Papua New Guinea - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on July 31, 2026 affecting Pacific Island Region (PNG Managed Wi-Fi), lasting 5h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2026, 02:16 PM UTC
Resolved
Jul 31, 2026, 07:47 PM UTC
Duration
5h 31m
Detected by Pingoru
Jul 31, 2026, 02:16 PM UTC

Affected components

Pacific Island Region (PNG Managed Wi-Fi)

Update timeline

  1. investigating Jul 31, 2026, 02:16 PM UTC

    Network Operations is currently investigating a Degraded Performance at 411 Markham Rd, Lae Morobe Province, Papua New Guinea

  2. resolved Jul 31, 2026, 07:47 PM UTC

    This incident has been resolved.