Superloop incident

Goroka Eastern Highlands Province, Papua New Guinea - Site Outage

Notice Resolved

Superloop experienced a notice incident on July 29, 2026 affecting Pacific Island Region (PNG Managed Wi-Fi), lasting 9d 3h. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 03:42 PM UTC
Resolved
Aug 07, 2026, 06:43 PM UTC
Duration
9d 3h
Detected by Pingoru
Jul 29, 2026, 03:42 PM UTC

Affected components

Pacific Island Region (PNG Managed Wi-Fi)

Update timeline

  1. investigating Jul 29, 2026, 03:42 PM UTC

    Network Operations is currently investigating a sitewide service interruption at Goroka Eastern Highlands Province, Papua New Guinea

  2. monitoring Jul 29, 2026, 04:57 PM UTC

    We implemented a fix and are currently monitoring the result.