Superloop incident

90 Carillon Ave Newtown Newtown, NSW 2042 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on July 27, 2026 affecting Australia & New Zealand (NSW Managed Wi-Fi), lasting 8h 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 01:19 AM UTC
Resolved
Jul 27, 2026, 09:53 AM UTC
Duration
8h 34m
Detected by Pingoru
Jul 27, 2026, 01:19 AM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)

Update timeline

  1. investigating Jul 27, 2026, 01:19 AM UTC

    Network Operations is currently investigating a Degraded Performance at 90 Carillon Ave Newtown Newtown, NSW 2042

  2. monitoring Jul 27, 2026, 08:10 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 27, 2026, 09:53 AM UTC

    This incident has been resolved.