Superloop incident

19 Lake St Varsity Lakes, QLD 4227 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on April 28, 2026 affecting Australia & New Zealand (QLD Managed Wi-Fi), lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 02:21 AM UTC
Resolved
Apr 28, 2026, 04:31 AM UTC
Duration
2h 10m
Detected by Pingoru
Apr 28, 2026, 02:21 AM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating Apr 28, 2026, 02:21 AM UTC

    Network Operations is currently investigating a Degraded Performance at 19 Lake St Varsity Lakes, QLD 4227

  2. monitoring Apr 28, 2026, 03:00 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Apr 28, 2026, 04:31 AM UTC

    This incident has been resolved.