Superloop incident

Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on April 5, 2026 affecting Australia & New Zealand (NSW Managed Wi-Fi), lasting 24d 21h. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2026, 06:23 AM UTC
Resolved
Apr 30, 2026, 03:26 AM UTC
Duration
24d 21h
Detected by Pingoru
Apr 05, 2026, 06:23 AM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)

Update timeline

  1. investigating Apr 05, 2026, 06:23 AM UTC

    Network Operations is currently investigating a degraded performance at Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480.

  2. monitoring Apr 29, 2026, 06:17 AM UTC

    We implemented a fix and are currently monitoring the result.