Superloop incident

Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on July 9, 2026 affecting Australia & New Zealand (NSW Managed Wi-Fi), lasting 12h 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 11:23 PM UTC
Resolved
Jul 10, 2026, 12:22 PM UTC
Duration
12h 59m
Detected by Pingoru
Jul 09, 2026, 11:23 PM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)

Update timeline

  1. investigating Jul 09, 2026, 11:23 PM UTC

    Network Operations is currently investigating a Degraded Performance at Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480.

  2. identified Jul 10, 2026, 12:27 AM UTC

    Power has been tripped to the networking equipment, we are working with staff on site to restore electricity.

  3. resolved Jul 10, 2026, 12:22 PM UTC

    This incident has been resolved.