Superloop incident

Beach Rd Apia, Samoa - Partial Outage

Notice Resolved

Superloop experienced a notice incident on April 26, 2026 affecting Superloop SC and Pacific Island Region (Samoa Managed Wi-Fi), lasting 7h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2026, 06:12 PM UTC
Resolved
Apr 27, 2026, 01:17 AM UTC
Duration
7h 4m
Detected by Pingoru
Apr 26, 2026, 06:12 PM UTC

Affected components

Superloop SCPacific Island Region (Samoa Managed Wi-Fi)

Update timeline

  1. investigating Apr 26, 2026, 06:12 PM UTC

    Network Operations is currently investigating a Partial Outage at Beach Rd Apia, Samoa

  2. identified Apr 26, 2026, 06:21 PM UTC

    We have identified an issue with our upstream provider. Services are expected to be fully restored once the provider has resolved the issue.

  3. resolved Apr 27, 2026, 01:17 AM UTC

    This incident has been resolved.