Superloop incident

Goroka Eastern Highlands Province, Papua New Guinea - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on June 22, 2026 affecting Pacific Island Region (PNG Managed Wi-Fi), lasting 6d 7h. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 12:52 PM UTC
Resolved
Jun 28, 2026, 08:21 PM UTC
Duration
6d 7h
Detected by Pingoru
Jun 22, 2026, 12:52 PM UTC

Affected components

Pacific Island Region (PNG Managed Wi-Fi)

Update timeline

  1. investigating Jun 22, 2026, 12:52 PM UTC

    Network Operations is currently investigating a Degraded Performance at Goroka Eastern Highlands Province, Papua New Guinea

  2. identified Jun 22, 2026, 12:53 PM UTC

    We have identified an issue with our upstream provider. Services are expected to be fully restored once the provider has resolved the issue.

  3. resolved Jun 28, 2026, 08:21 PM UTC

    This incident has been resolved.