Superloop incident

411 Markham Rd, Lae Morobe Province, Papua New Guinea - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on June 19, 2026 affecting Pacific Island Region (PNG Managed Wi-Fi), lasting 4d 13h. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 09:03 AM UTC
Resolved
Jun 23, 2026, 10:54 PM UTC
Duration
4d 13h
Detected by Pingoru
Jun 19, 2026, 09:03 AM UTC

Affected components

Pacific Island Region (PNG Managed Wi-Fi)

Update timeline

  1. investigating Jun 19, 2026, 09:03 AM UTC

    Network Operations is currently investigating a Degraded Performance at411 Markham Rd, Lae Morobe Province, Papua New Guinea

  2. resolved Jun 19, 2026, 12:36 PM UTC

    This incident has been resolved.

  3. investigating Jun 19, 2026, 01:31 PM UTC

    We are currently investigating this incident.

  4. identified Jun 19, 2026, 02:01 PM UTC

    We are continuing to work on a fix for this incident.

  5. resolved Jun 23, 2026, 10:54 PM UTC

    This incident has been resolved.