Superloop incident

Hagen Drive, Mount Hagen, Western Highlands, Papua New Guinea- Degraded Performance

Minor Ongoing

Superloop is currently experiencing a minor incident affecting Pacific Island Region (PNG Managed Wi-Fi), which began 6h ago. The vendor's full update timeline is below.

Started
Jun 19, 2026, 06:02 AM UTC
Resolved
Ongoing
Duration
● 5h 39m
Detected by Pingoru
Jun 19, 2026, 06:02 AM UTC

Affected components

Pacific Island Region (PNG Managed Wi-Fi)

Update timeline

  1. investigating Jun 19, 2026, 06:02 AM UTC

    Network Operations is currently investigating a Degraded Performance at Hagen Drive, Mount Hagen, Western Highlands, Papua New Guinea

  2. monitoring Jun 19, 2026, 06:11 AM UTC

    We implemented a fix and are currently monitoring the result.