Superloop incident

Kiunga, Western, Papua New Guinea - Degraded Performance

Minor Ongoing

Superloop is currently experiencing a minor incident affecting Pacific Island Region (PNG Managed Wi-Fi), which began 46d ago. The vendor's full update timeline is below.

Started
Jun 18, 2026, 11:59 AM UTC
Resolved
Ongoing
Duration
● 46d
Detected by Pingoru
Jun 18, 2026, 11:59 AM UTC

Affected components

Pacific Island Region (PNG Managed Wi-Fi)

Update timeline

  1. investigating Jun 18, 2026, 11:59 AM UTC

    Network Operations is currently investigating a Degraded Performance at Kiunga North fly, Western, Papua New Guinea

  2. identified Jun 19, 2026, 12:46 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Jun 29, 2026, 06:49 AM UTC

    Upstream provider issue

  4. identified Jun 29, 2026, 06:49 AM UTC

    Upstream provider issue