Superloop incident

949 Dandenong Rd, Malvern East, Victoria 3145, Australia - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on June 18, 2026 affecting Australia & New Zealand (VIC Managed Wi-Fi), lasting 13d 11h. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 03:05 AM UTC
Resolved
Jul 01, 2026, 02:20 PM UTC
Duration
13d 11h
Detected by Pingoru
Jun 18, 2026, 03:05 AM UTC

Affected components

Australia & New Zealand (VIC Managed Wi-Fi)

Update timeline

  1. investigating Jun 18, 2026, 03:05 AM UTC

    Network Operations is currently investigating a Degraded Performance at 949 Dandenong Rd, Malvern East, Victoria 3145, Australia.

  2. identified Jun 18, 2026, 01:42 PM UTC

    We are continuing to work on a fix for this incident.

  3. identified Jun 24, 2026, 01:48 AM UTC

    A technician is being dispatched to site/A technician has arrived onsite.

  4. monitoring Jun 24, 2026, 05:39 AM UTC

    We have implemented a fix for the incident at 949 Dandenong Rd, Malvern East, Victoria 3145, Australia and are currently monitoring the result to ensure that the issue has been effectively resolved. We will provide further updates as necessary.