Superloop incident

20 Minchinton St, Caloundra QLD 4551 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on May 31, 2026 affecting Fibre-to-the-Premises (QLD FTTP), lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 31, 2026, 10:42 PM UTC
Resolved
Jun 01, 2026, 10:50 PM UTC
Duration
1d
Detected by Pingoru
May 31, 2026, 10:42 PM UTC

Affected components

Fibre-to-the-Premises (QLD FTTP)

Update timeline

  1. investigating May 31, 2026, 10:42 PM UTC

    Network Operations is currently investigating a Degraded Performance at 20 Minchinton St, Caloundra QLD 4551

  2. monitoring Jun 01, 2026, 04:07 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jun 01, 2026, 10:50 PM UTC

    This incident has been resolved.