Superloop incident

1827 David Low Way, Coolum Beach QLD 4573 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on May 31, 2026 affecting Australia & New Zealand (QLD Managed Wi-Fi), lasting 8d 14h. The incident has been resolved; the full update timeline is below.

Started
May 31, 2026, 10:15 AM UTC
Resolved
Jun 09, 2026, 01:00 AM UTC
Duration
8d 14h
Detected by Pingoru
May 31, 2026, 10:15 AM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating May 31, 2026, 10:15 AM UTC

    Network Operations is currently investigating a Degraded Performance at 1827 David Low Way, Coolum Beach QLD 4573

  2. identified Jun 08, 2026, 10:00 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Jun 08, 2026, 10:19 PM UTC

    We implemented a fix and are currently monitoring the result.