Superloop incident

101 Ballarat Rd, Footscray, Victoria 3011 - SC Outage

Notice Resolved

Superloop experienced a notice incident on May 31, 2026 affecting Australia & New Zealand (VIC Managed Wi-Fi), lasting 9d 23h. The incident has been resolved; the full update timeline is below.

Started
May 31, 2026, 07:09 AM UTC
Resolved
Jun 10, 2026, 06:50 AM UTC
Duration
9d 23h
Detected by Pingoru
May 31, 2026, 07:09 AM UTC

Affected components

Australia & New Zealand (VIC Managed Wi-Fi)

Update timeline

  1. investigating May 31, 2026, 07:09 AM UTC

    Network Operations is currently investigating a sitewide service interruption at 101 Ballarat Rd, Footscray, Victoria 3011

  2. monitoring May 31, 2026, 07:50 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. investigating May 31, 2026, 08:43 AM UTC

    We are currently investigating this incident.

  4. monitoring May 31, 2026, 09:46 AM UTC

    We implemented a fix and are currently monitoring the result.

  5. investigating Jun 01, 2026, 11:04 AM UTC

    We are currently investigating this incident.

  6. monitoring Jun 01, 2026, 11:43 AM UTC

    We implemented a fix and are currently monitoring the result.