Superloop incident

Goroka Eastern Highlands Province, Papua New Guinea - Partial Outage

Notice Resolved

Superloop experienced a notice incident on May 30, 2026 affecting Pacific Island Region (PNG Managed Wi-Fi), lasting 5d 20h. The incident has been resolved; the full update timeline is below.

Started
May 30, 2026, 02:18 AM UTC
Resolved
Jun 04, 2026, 10:51 PM UTC
Duration
5d 20h
Detected by Pingoru
May 30, 2026, 02:18 AM UTC

Affected components

Pacific Island Region (PNG Managed Wi-Fi)

Update timeline

  1. investigating May 30, 2026, 02:18 AM UTC

    Network Operations is currently investigating a Degraded Performance at Goroka Eastern Highlands Province, Papua New Guinea

  2. monitoring May 30, 2026, 05:02 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. monitoring May 30, 2026, 05:03 AM UTC

    We implemented a fix and are currently monitoring the result.

  4. investigating Jun 01, 2026, 05:15 PM UTC

    We are currently investigating this incident.

  5. monitoring Jun 04, 2026, 05:24 AM UTC

    We implemented a fix and are currently monitoring the result.

  6. resolved Jun 04, 2026, 10:51 PM UTC

    This incident has been resolved.