Superloop incident

40 Hunter Street, Lewisham, NSW 2049 - Partial Outage

Notice Resolved

Superloop experienced a notice incident on May 28, 2026 affecting Australia & New Zealand (NSW Managed Wi-Fi), lasting 3h 57m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 08:44 AM UTC
Resolved
May 28, 2026, 12:42 PM UTC
Duration
3h 57m
Detected by Pingoru
May 28, 2026, 08:44 AM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)

Update timeline

  1. investigating May 28, 2026, 08:44 AM UTC

    Network Operations is currently investigating a Degraded Performance at 40 Hunter Street, Lewisham, NSW 2049

  2. monitoring May 28, 2026, 12:13 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 28, 2026, 12:42 PM UTC

    This incident has been resolved.