Superloop incident

Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on May 27, 2026 affecting Australia & New Zealand (NSW Managed Wi-Fi), lasting 11h 52m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 08:48 AM UTC
Resolved
May 27, 2026, 08:40 PM UTC
Duration
11h 52m
Detected by Pingoru
May 27, 2026, 08:48 AM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)

Update timeline

  1. investigating May 27, 2026, 08:48 AM UTC

    Network Operations is currently investigating a Degraded Performance at Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480

  2. monitoring May 27, 2026, 11:40 AM UTC

    We implemented a fix and are currently monitoring the result.