Superloop incident

34/36 Alexandra Parade, Maroochydore QLD 4558 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on May 27, 2026 affecting Australia & New Zealand (QLD Managed Wi-Fi), lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 05:51 AM UTC
Resolved
May 27, 2026, 09:32 AM UTC
Duration
3h 41m
Detected by Pingoru
May 27, 2026, 05:51 AM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating May 27, 2026, 05:51 AM UTC

    Network Operations is currently investigating a Degraded Performance at 34/36 Alexandra Parade, Maroochydore QLD 4558

  2. monitoring May 27, 2026, 05:59 AM UTC

    We implemented a fix and are currently monitoring the result.