Superloop incident

15 High Street, Lutwyche, QLD, 4030 - SC Outage

Notice Resolved

Superloop experienced a notice incident on May 24, 2026 affecting Fibre-to-the-Premises (QLD FTTP), lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2026, 08:43 PM UTC
Resolved
May 24, 2026, 10:17 PM UTC
Duration
1h 34m
Detected by Pingoru
May 24, 2026, 08:43 PM UTC

Affected components

Fibre-to-the-Premises (QLD FTTP)

Update timeline

  1. investigating May 24, 2026, 08:43 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 15 High Street, Lutwyche, QLD, 4030

  2. monitoring May 24, 2026, 08:50 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 24, 2026, 10:17 PM UTC

    This incident has been resolved.