Superloop incident

84 O'Keefe St Woolloongabba, QLD 4102 - SC Outage

Notice Resolved

Superloop experienced a notice incident on May 24, 2026 affecting Australia & New Zealand (QLD Managed Wi-Fi), lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2026, 12:45 PM UTC
Resolved
May 24, 2026, 04:42 PM UTC
Duration
3h 56m
Detected by Pingoru
May 24, 2026, 12:45 PM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating May 24, 2026, 12:45 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 84 O'Keefe St Woolloongabba, QLD 4102

  2. identified May 24, 2026, 12:46 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring May 24, 2026, 02:08 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved May 24, 2026, 04:42 PM UTC

    This incident has been resolved.