Superloop incident

949 Dandenong Rd, Malvern East, Victoria 3145, Australia - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on May 21, 2026 affecting Australia & New Zealand (VIC Managed Wi-Fi), lasting 2d 19h. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 12:12 PM UTC
Resolved
May 24, 2026, 07:14 AM UTC
Duration
2d 19h
Detected by Pingoru
May 21, 2026, 12:12 PM UTC

Affected components

Australia & New Zealand (VIC Managed Wi-Fi)

Update timeline

  1. investigating May 21, 2026, 12:12 PM UTC

    Network Operations is currently investigating a Degraded Performance at 949 Dandenong Rd, Malvern East, Victoria 3145, Australia

  2. monitoring May 21, 2026, 01:39 PM UTC

    We implemented a fix and are currently monitoring the result.