Superloop incident

22 Orr St, Carlton VIC 3053 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on April 23, 2026 affecting Superloop SC and Australia & New Zealand (VIC Managed Wi-Fi), lasting 1d 14h. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 12:43 AM UTC
Resolved
Apr 24, 2026, 03:26 PM UTC
Duration
1d 14h
Detected by Pingoru
Apr 23, 2026, 12:43 AM UTC

Affected components

Superloop SCAustralia & New Zealand (VIC Managed Wi-Fi)

Update timeline

  1. investigating Apr 23, 2026, 12:43 AM UTC

    Network Operations is currently investigating a Degraded Performance at 22 Orr St, Carlton VIC 3053

  2. monitoring Apr 23, 2026, 01:15 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Apr 24, 2026, 03:26 PM UTC

    This incident has been resolved.