Superloop incident

125 Colchester St, South Brisbane, QLD, 4101 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on May 20, 2026 affecting Australia & New Zealand (QLD Managed Wi-Fi), lasting 5h 9m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 04:14 PM UTC
Resolved
May 20, 2026, 09:24 PM UTC
Duration
5h 9m
Detected by Pingoru
May 20, 2026, 04:14 PM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating May 20, 2026, 04:14 PM UTC

    Network Operations is currently investigating a Degraded Performance at 125 Colchester St, South Brisbane, QLD, 4101

  2. monitoring May 20, 2026, 04:17 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 20, 2026, 09:24 PM UTC

    This incident has been resolved.