Superloop incident

13-23 Gibbons St, Redfern NSW 2016 - Partial Outage

Notice Resolved

Superloop experienced a notice incident on May 20, 2026 affecting Australia & New Zealand (NSW Managed Wi-Fi), lasting 4h 23m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 06:22 AM UTC
Resolved
May 20, 2026, 10:45 AM UTC
Duration
4h 23m
Detected by Pingoru
May 20, 2026, 06:22 AM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)

Update timeline

  1. investigating May 20, 2026, 06:22 AM UTC

    Network Operations is currently investigating a Degraded Performance at 13-23 Gibbons St, Redfern NSW 2016

  2. monitoring May 20, 2026, 07:39 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 20, 2026, 10:45 AM UTC

    This incident has been resolved.