Superloop incident

38 Wharf St, Brisbane City, Queensland 4000 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on May 19, 2026 affecting Australia & New Zealand (QLD Managed Wi-Fi), lasting 4h 59m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 07:40 AM UTC
Resolved
May 19, 2026, 12:39 PM UTC
Duration
4h 59m
Detected by Pingoru
May 19, 2026, 07:40 AM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating May 19, 2026, 07:40 AM UTC

    Network Operations is currently investigating a Degraded Performance at 38 Wharf St, Brisbane City, Queensland 4000

  2. monitoring May 19, 2026, 08:00 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 19, 2026, 12:39 PM UTC

    This incident has been resolved.