Superloop incident

164 Horton Pde, Maroochydore, Queensland 4558 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on May 18, 2026 affecting Australia & New Zealand (QLD Managed Wi-Fi), lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 08:01 PM UTC
Resolved
May 18, 2026, 11:34 PM UTC
Duration
3h 33m
Detected by Pingoru
May 18, 2026, 08:01 PM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating May 18, 2026, 08:01 PM UTC

    Network Operations is currently investigating a Degraded Performance at 164 Horton Pde, Maroochydore, Queensland 4558

  2. monitoring May 18, 2026, 08:09 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 18, 2026, 11:34 PM UTC

    This incident has been resolved.