Superloop incident

319-325 Sussex St Sydney, NSW 2000 - Partial Outage

Notice Resolved

Superloop experienced a notice incident on May 18, 2026 affecting Australia & New Zealand (NSW Managed Wi-Fi), lasting 8d 23h. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 09:59 AM UTC
Resolved
May 27, 2026, 09:32 AM UTC
Duration
8d 23h
Detected by Pingoru
May 18, 2026, 09:59 AM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)

Update timeline

  1. investigating May 18, 2026, 09:59 AM UTC

    Network Operations is currently investigating a Degraded Performance at 319-325 Sussex St Sydney, NSW 2000

  2. monitoring May 19, 2026, 12:02 PM UTC

    We implemented a fix and are currently monitoring the result.