Superloop incident

Multiple VIC sites- SC Outage

Notice Resolved

Superloop experienced a notice incident on May 17, 2026 affecting Australia & New Zealand (VIC Managed Wi-Fi), lasting 2d 11h. The incident has been resolved; the full update timeline is below.

Started
May 17, 2026, 11:31 PM UTC
Resolved
May 20, 2026, 10:49 AM UTC
Duration
2d 11h
Detected by Pingoru
May 17, 2026, 11:31 PM UTC

Affected components

Australia & New Zealand (VIC Managed Wi-Fi)

Update timeline

  1. investigating May 17, 2026, 11:31 PM UTC

    Network Operations is currently investigating a Partial outage at 58 Station Street, Burwood, Vic 3125

  2. monitoring May 20, 2026, 07:10 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 20, 2026, 10:49 AM UTC

    This incident has been resolved.