Superloop incident

31 Sportsmans Parade, Bokarina, QLD 4575 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on May 17, 2026 affecting Australia & New Zealand (QLD Managed Wi-Fi), lasting 8d 1h. The incident has been resolved; the full update timeline is below.

Started
May 17, 2026, 11:02 PM UTC
Resolved
May 26, 2026, 12:38 AM UTC
Duration
8d 1h
Detected by Pingoru
May 17, 2026, 11:02 PM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating May 17, 2026, 11:02 PM UTC

    Network Operations is currently investigating a Degraded Performance at 31 Sportsmans Parade, Bokarina, QLD 4575

  2. monitoring May 25, 2026, 11:32 PM UTC

    We implemented a fix and are currently monitoring the result.