Superloop incident

Queensland - SC Outage

Notice Ongoing

Superloop is currently experiencing a notice incident affecting Australia & New Zealand (QLD Managed Wi-Fi), which began 2h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 02:30 PM UTC
Resolved
Ongoing
Duration
● 1h 55m
Detected by Pingoru
May 13, 2026, 02:30 PM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating May 13, 2026, 02:30 PM UTC

    Network Operations is currently investigating a sitewide service interruption at multiple sites in Queensland

  2. monitoring May 13, 2026, 02:49 PM UTC

    We implemented a fix and are currently monitoring the result.