Superloop incident

Exosphere portal - Outage

Notice Ongoing

Superloop is currently experiencing a notice incident affecting Core Systems (Exosphere Platform), which began 2h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 08:09 AM UTC
Resolved
Ongoing
Duration
● 1h 59m
Detected by Pingoru
May 13, 2026, 08:09 AM UTC

Affected components

Core Systems (Exosphere Platform)

Update timeline

  1. investigating May 13, 2026, 08:09 AM UTC

    Our systems are experiencing a critical issue affecting the Login Portal. Our Network Operations are currently investigating and working towards a resolution.

  2. monitoring May 13, 2026, 08:43 AM UTC

    We implemented a fix and are currently monitoring the result.