Superloop incident

5 Lincoln Sq S, Carlton, Victoria 3053, Australia - Partial Outage

Notice Resolved

Superloop experienced a notice incident on May 12, 2026 affecting Australia & New Zealand (VIC Managed Wi-Fi), lasting 21h 59m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 01:29 AM UTC
Resolved
May 12, 2026, 11:29 PM UTC
Duration
21h 59m
Detected by Pingoru
May 12, 2026, 01:29 AM UTC

Affected components

Australia & New Zealand (VIC Managed Wi-Fi)

Update timeline

  1. investigating May 12, 2026, 01:29 AM UTC

    Network Operations is currently investigating a Partial Outage at 5 Lincoln Sq S, Carlton, Victoria 3053, Australia

  2. investigating May 12, 2026, 03:27 AM UTC

    A technician has arrived onsite.

  3. monitoring May 12, 2026, 03:57 AM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved May 12, 2026, 11:29 PM UTC

    This incident has been resolved.