Superloop incident

24 Barkly Pl Carlton VIC 3053 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on May 10, 2026 affecting Australia & New Zealand (VIC Managed Wi-Fi), lasting 15h 29m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2026, 09:41 PM UTC
Resolved
May 11, 2026, 01:11 PM UTC
Duration
15h 29m
Detected by Pingoru
May 10, 2026, 09:41 PM UTC

Affected components

Australia & New Zealand (VIC Managed Wi-Fi)

Update timeline

  1. investigating May 10, 2026, 09:41 PM UTC

    Network Operations is currently investigating a Degraded Performance at 24 Barkly Pl Carlton VIC 3053

  2. monitoring May 11, 2026, 03:35 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 11, 2026, 01:11 PM UTC

    This incident has been resolved.