Superloop incident

949 Dandenong Rd, Malvern East, Victoria 3145, Australia - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on May 10, 2026 affecting Australia & New Zealand (QLD Managed Wi-Fi), lasting 13h 4m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2026, 10:02 AM UTC
Resolved
May 10, 2026, 11:07 PM UTC
Duration
13h 4m
Detected by Pingoru
May 10, 2026, 10:02 AM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating May 10, 2026, 10:02 AM UTC

    Network Operations is currently investigating a Degraded Performance at 949 Dandenong Rd, Malvern East, Victoria 3145, Australia

  2. monitoring May 10, 2026, 10:49 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 10, 2026, 11:07 PM UTC

    This incident has been resolved.