Superloop incident

44 Cribb Street, Landsborough, QLD 4550 - Partial Outage

Minor Ongoing

Superloop is currently experiencing a minor incident affecting Superloop SC and Australia & New Zealand (QLD Managed Wi-Fi), which began 58d ago. The vendor's full update timeline is below.

Started
Apr 21, 2026, 01:49 AM UTC
Resolved
Ongoing
Duration
● 58d 7h
Detected by Pingoru
Apr 21, 2026, 01:49 AM UTC

Affected components

Superloop SCAustralia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating Apr 21, 2026, 01:49 AM UTC

    Network Operations is currently investigating a Partial Outage at 44 Cribb Street, Landsborough, QLD 4550

  2. investigating Apr 24, 2026, 04:00 AM UTC

    A technician visit has been scheduled.

  3. investigating Apr 28, 2026, 01:45 AM UTC

    A technician has arrived onsite.

  4. identified May 27, 2026, 08:09 AM UTC

    We are continuing to work on a fix for this incident.