Superloop incident

44 Cribb Street, Landsborough, QLD 4550 - Partial Outage

Minor Resolved

Superloop experienced a minor incident on April 21, 2026 affecting Superloop SC and Australia & New Zealand (QLD Managed Wi-Fi), lasting 108d 16h. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 01:49 AM UTC
Resolved
Aug 07, 2026, 06:43 PM UTC
Duration
108d 16h
Detected by Pingoru
Apr 21, 2026, 01:49 AM UTC

Affected components

Superloop SCAustralia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating Apr 21, 2026, 01:49 AM UTC

    Network Operations is currently investigating a Partial Outage at 44 Cribb Street, Landsborough, QLD 4550

  2. investigating Apr 24, 2026, 04:00 AM UTC

    A technician visit has been scheduled.

  3. investigating Apr 28, 2026, 01:45 AM UTC

    A technician has arrived onsite.

  4. identified May 27, 2026, 08:09 AM UTC

    We are continuing to work on a fix for this incident.